Why Choose Us
We’re not just an IT provider, we’re a long-term partner who puts security first, solves problems before they happen, and makes IT feel easy for your whole team.
Why Choose Italik?
We are an independent IT support company based in Northern England, founded by a team of IT experts from large corporate backgrounds. For over two decades we’ve delivered trusted, security-first IT support to SMEs, building enduring partnerships that help businesses succeed and scale.
In practice, we act as the virtual IT department for our clients, providing protection on your terms with fit-for-purpose, scalable solutions. By placing security first in everything we do, we ensure your IT systems are not only reliable and efficient but also fully protected at every layer through a multi-layered defense-in-depth approach.
The Italik Value
25+ years experience
Italik has been around since 1999 as a Managed Services Provider, and we know a thing or two about providing high-quality services to our customers
Long-term partnerships
We want to see our customers succeed, and that is about establishing long-term partnerships with technology providers that are at the forefront of innovation
Top industry certifications & vendors
Our customers want an IT provider to have all the necessary certifications, so that is why we ensure our staff have the necessary industry certifications to use the products that we sell
Right-sized solutions
We always work hard to ensure that any solution is right-sized based on your requirements.
Trusted by 1500+ Business Professionals
“We have regular, proactive meetings with Italik and trust in their expertise. They always go above and beyond when help is needed.”
– Investment Banking | 201-500 | Director
“Over the years, Italik has rebuilt our systems, supported migrations, and helped maintain strong endpoint security.”
– Accounting Services | 201-500 | IT Director
“As a small business, reliable IT support is absolutely critical and partnering with Italik has been one of the best decisions we’ve made.”
– Construction & Engineering | 1-10 | Director
“Italik has supported us for over ten years across the UK. They’re fast, reliable, and always available when we need them.”
– Construction & Engineering| 201-500 | Director
“Having completely understood the situation, Italik architected a solution that not only resolved these issues but also supported our business growth strategy”
– Management Consulting | 1-10 | Director
“Italik have proved to be reliable, dependable and competent in implementing our new solution and providing ongoing support.”
– K-12 Schools | 51-200 | Director
“Support issues, quote requests and opportunities to “talk tech” are responded to promptly. “
– Textiles Manufacturer | 501-1000 | IT Manager
“They have proven themselves to be a trusted partner not just a service provider — and their support has helped us deliver better outcomes for staff and residents.”
– Council, Government| 50-200| IT Manager
We’re ISO UKAS Certified!
ISO 27001
Security Management
Our systems, processes, and controls meet the highest global standard for protecting your data, audited and certified annually.
ISO 9001
Quality Management
We’re committed to delivering consistently high-quality service, backed by clear processes and continual improvement.
ISO 14001
Environmental Management
We follow best practices to minimise our environmental impact and operate sustainably.
Cyber Essentials Plus
A government-backed certification that proves we meet essential cybersecurity standards, independently verified and recognised by the UK’s National Cyber Security Centre.
Our Service Desk Statistics (Last 12 Months)
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Responses within SLA
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Resolution within SLA
Ready to Talk IT?
Schedule a 30-minute call with Damian – our Sales Account Manager, to chat about your current IT setup and how we might be able to help.
