business technology

  • Have your employees become AI “middleware”?

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    AI was supposed to make work simpler. But in some businesses, people are spending more time stitching systems together than using them. The strange part is, it can still feel productive while it’s happening…

  • The risks of using unsupported software

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    On a Monday morning, everything felt normal. Staff logged in as usual. Emails started flowing. Orders came in. The business opened its doors and got on with the day. By lunchtime, things felt a bit odd. A couple of people couldn’t access files they needed. Some systems were running painfully slowly. By mid-afternoon, screens were…